The following article demonstrates how to configure your DNS settings for the Exchange Mail service on theCloud.
DNS - MX Record
To configure multiple SMTP gateways for redundancy, please use the following:
MX 10 smtpgw1.akl.thecloud.net.nz
MX 10 smtpgw2.akl.thecloud.net.nz
MX 30 smtpgw1.hlz.thecloud.net.nz
DNS - CNAME Record
Add a CNAME record for autodiscover to point to autodiscoverredirect.thecloud.net.nz
NOTE: The above picture is an example of Windows Server. Your DNS hosting provider may have different interface. Please contact your hosting service provider on how to configure DNS records using the above information.