Before you follow the procedure below please make sure that you have the correct password. You can check that by signing into the web console of your vGRID Protect account:
If you do not remember your password you can do a password reset:
1. Go to App store on your iPhone
2. In the search bar type "Crashplan" without quotes
3. You will see three apps there namely:
CrashPlan
CrashPlan PRO
CrashPlan PROe
Install CrashPlan PROe
4. Once the installation completes open the app
5. In the Server location enter the server address:
Auckland Server: protect-akl.vgrid.nz:4282
Hamilton Server: protect-hlz.vgrid.nz:4282
6. Enter your vGRID Protect username & password and then click on Sign in.
If you have any further queries please email us at support@vgrid.nz