vGRID have a number of managed products that require monitoring and remote access.
vGRID uses a product call Ninja One to achieve this.
Information about Agent:
After installation of the MSI file, NinjaOne operates from two distinct locations:
- C:\Program Files (x86)\Name of your MSI installer.
This is where the physical .exe resides. - C:\ProgramData\NinjaRMMAgent.
The NinjaOne Agent and Patcher services use this location to store logs, as well as policy, scripting, and Json output files.
Required ports:
NinjaOne Agent communicates over port 443.
NinjaOne allows 80/HTTP in only two use cases:
- The internet facing web portal and API URL listen on 80/HTTP for an initial connection request, and then immediately redirects to 443/HTTPS where TLS v1.2 with Perfect-Forward-Secrecy (PFS) cryptographic modules are used to encrypt all data and information.
- Some 3rd party vendors provide anonymous 21/FTP and 80/HTTP downloads of their software updates, for which the Ninja agent may use if repeated 443/HTTPS download attempts fail.
Required URLs with wildcards:
https://*.ninjarmm.com
https://*.ninjarmm.net
https://*.rmmservice.com.au
https://ninjauploads.s3.amazonaws.com/oc.ninjarmm.com*
https://resources.ninjarmm.com/AgentBinaries/patchmgmt/
https://ninjabuilds.s3.amazonaws.com
https://agent-oc.ninjarmm.com
https://*.ingest.sentry.io
https://ninja-attachments.s3.us-west-2.amazonaws.com/*
Required URLs without wildcards:
https://oc.ninjarmm.com
https://agent-oc.ninjarmm.com
https://resources.ninjarmm.com
https://rtc-ap-southeast-2-0.ninjarmm.com
https://tun-apse2-0.ninjarmm.com
https://fts-prod-sydney.ninjarmm.com
https://ninjauploads.s3.amazonaws.com/oc.ninjarmm.com
https://resources.ninjarmm.com/AgentBinaries/patchmgmt/
https://ninjabuilds.s3.amazonaws.com
Remote Access
Please allow TCP port 7075, which is the backup port to access in case 443 port does not respond.
https://nc-1-ap-southeast-2.ninjarmm.net
https://nc-2-ap-southeast-2.ninjarmm.net
https://nc-3-ap-southeast-2.ninjarmm.net
https://nc-4-ap-southeast-2.ninjarmm.net
https://nc-5-ap-southeast-2.ninjarmm.net
https://nc-6-ap-southeast-2.ninjarmm.net
https://nc-7-ap-southeast-2.ninjarmm.net
https://nc-8-ap-southeast-2.ninjarmm.net
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